At Petsense we strive to provide a world class shopping experience, so if you are not satisifed with a purchase made in store, simply bring the item in its original condition and packaging back to the store to be returned.
RETURNS ARE SUBJECT TO THE FOLLOWING:
RETURNS OR EXCHANGES WITH A RECEIPT:
- We will gladly return cash or credit card purchases in the first 60 days from date of purchase.
- Refunds will be given in the same form as the original payment ONLY.
RETURNS OR EXCHANGES WITHOUT A RECEIPT OR OLDER THAN 60 DAYS:
- Customer must present a valid ID to store with product and we will issue a merchandise credit.
- Without a receipt, you will receive the last sale price on items returned.